You can view client workstations in EndPoint Manager Console in one of the following five options:

1. Tile View

2. List View

3. Large Icon View

4. Small Icon View

5. Detail View

Tile View:

• Displays client workstations as icons in the EndPoint Manager console, each icon has the client workstation’s name, OS version and IP address.
• The icons with gray monitor indicate the client workstations are currently offline, the icons with blue monitor indicate the client workstations are currently online.
• To select multiple client workstation icons, click your mouse at an area above the icons and then drag the mouse over the icons, or hold down the Ctrl key while you click on client workstation icons.
• You can drag and drop the client workstation icons to any area of the EndPoint Manager console.

Large Icon/Small Icon/List View:

• Displays client workstations as icons in the EndPoint Manager console, each icon has the client workstation’s name.
• The icons with gray monitor indicate the client workstations are currently offline, the icons with blue monitor indicate the client workstations are currently online.
• To select multiple client workstation icons, click your mouse at an area above the icons and then drag the mouse over the icons, or hold down the Ctrl key while you click on client workstation icons.
• You can drag and drop the client workstation icons to any area of the EndPoint Manager console.

Detail View:

• Displays client workstations in a detailed list in the EndPoint Manager console.
• Detailed view by default shows the following properties of each client workstation: Computer name, OS Version, Service Pack, IP Address, Total Space, Free Space, Memory Size, Last Snapshot, Network, Friendly Name and Session Time.
• To customize the detailed view list, click on View menu and select Columns.
• The icons with gray monitor indicate the client workstations are currently offline, the icons with blue monitor indicate the client workstations are currently online.
• To select multiple client workstation icons, click your mouse at an area above the icons and then drag the mouse over the icons, or hold down the Ctrl key while you click on the client workstation icons.

 To change RestoreX360 EndPoint Manager console views, click on the View menu in the EndPoint Manager console and select the view type.

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To access EndPoint Manager console, you need to provide an administrator user account and password.

The default RestoreX360 EndPoint Manager Console administrator account is “Administrator” with no password.

Change EndPoint Manager administrator password
1. To change EndPoint Manager administrator password, click on EndPoint Manager drop down menu and select User Management.

2. Select Administrator and click on Change Password.

Create new EndPoint Manager administrators
1. To create a new EndPoint Manager administrator, click on EndPoint Manager drop down menu and select User Management.

2. Click on Add.

3. You can assign access rights to the new EndPoint Manager administrator, so the new administrator can only have access to certain feature of the EndPoint Manager.

4. You can also restrict this new EndPoint Manager administrator’s authority to selected groups. 

If no group is selected, the new administrator will have access to all groups.

Delete EndPoint Manager administrators

1. To delete a EndPoint Manager administrator, click on EndPoint Manager drop down menu and select User Management.

2. Select the administrator account and click on Delete.

The build-in Administrator account cannot be deleted!

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EndPoint Manager console allows you to organize client workstations in groups for easy client management. There are two type of groups:

• Custom Groups, groups created by EndPoint Manager administrators.
• Built-in Group, default logical groups built-in EndPoint Manager.

Built-in groups

EndPoint Manager has the following built-in groups:

• * All clients
• * Windows XP clients
• * Windows 2003 clients
• * Windows Vista clients
• * Windows 7 clients
• * Windows 8 clients
• * Windows 10 clients
• * Unactivated clients
• * Activated clients
• * Subscription clients (clients that’s running on a subscription license rather than a perpetual license)
• * Offline clients
• * Online clients
• * License expired clients
• * License expired in 30 days clients (clients that’s running on a subscription license and the license will expire in 30 days)
• * Client need defrag (clients have not been defragged in long time and clients with low free disk space)

 New clients connected to RestoreX360 EndPoint Manager will automatically register itself in built-in groups according to its qualifications.

Create new custom groups

To create a new custom group, click on EndPoint Manager drop down menu and select Add Group.

 To create a sub-group, right click a group and then select Add Group.
 

Add or remove client workstations to/from custom groups
From EndPoint Manager console, copy and paste or drag and drop client workstation icons to the target group.

 A client workstation can be a member of multiple groups, such as PC-1 can be a member of Development group and QA group.
 

Delete custom groups

To delete a custom group, right click the group from EndPoint Manager console and select Delete Group from the popup menu.

 Built-in Groups cannot be deleted.

Rename custom groups

To rename a custom group, right click the group from EndPoint Manager console and select Properties. The group Properties also shows what type of client workstations are included in the group.

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To setup an email alert to report client workstations’ situation to an EndPoint Manager administrator:

1. Click on EndPoint Manager drop down menu and select Alert Settings.

you can setup the following alerts:

* Alert EndPoint Manager administrator when a client workstation has been offline more than X hours.

* Alert EndPoint Manager administrator when a client workstation’s last snapshot was more than X days old.

* Alert EndPoint Manager administrator when a client workstation’s free space is below X GB.

The alerts will be sent by an email message, you need to setup an email account to receive the alerts.

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EndPoint Manager Server is responsible for maintaining client workstations’ connection to the EndPoint Manager, it’s the core component of EndPoint Manager. Without EndPoint Manager Server, client workstations cannot connect to the EndPoint Manager. EndPoint Manager Server works as a Windows system service without any user interface, the service can be started, stopped or restarted in Windows Control Panel->Services.

Restarting EndPoint Manager Server Service will fix most if not all client connection related issues.

To start or stop EndPoint Manager Server Service: 

1. Go to Control Panel->Administrative tools->Service.

2. Select the EndPoint Manager Server service (RMServer) from the list of available services.

3. If the service is stopped, press the Start button to start the service or vice versa to stop the service. 

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To export clients information to an XML file for inventory reporting purpose:

1. Click on EndPoint Manager drop down menu and select Export Clients Info.

The following client information will be exported to the XML file:

* Workstation name

* OS version

* OS service pack

* IP address

* Network

* MAC address

* Connecting port

* Connection status

* RestoreX360 version

* Build number

* RestoreX360 product ID

* Machine ID

* License expiration date

* Total space

* Free space

* Memory size

* Last restore time

* Last snapshot time

* Friendly name

* Login time

* Session time

* Protection Status

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EndPoint Manager console logs keep a detailed record of the administrator activities. It can also provide valuable information for troubleshooting EndPoint Manager console problems.

1. To access EndPoint Manager console logs, click on EndPoint Manager drop down menu and select Event Logs.

2. You can save the logs in a text file or clear all the logs.

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