< 1 min read
Article ID: 327
Once every few days, RestoreX360 automatically connects to the license server to check for available critical updates.
As part of the checking for new updates process, RestoreX360 also checks its license in the license database.
If the computer has Internet connection but failed to connect to the license server, RestoreX360 will display a warning message “RestoreX360 license authentication failed. You may be a victim of software counterfeiting!” on the top right corner of desktop.
This is a warning message, NOT an error.
This warning message will not hinder RestoreX360 normal operations.
This earning message will automatically disappear after next successful license authentication.
To manually remove this warning message:
1. Open a web browser and make sure it can open www.restorex360.com web site.
2. Open Windows command prompt (CMD) and enter the following command line switch:
ShdCmd.exe /ChkActivate /u administrator /p password
