(Not Valid in India – Indian Users Must Follow the India Refund Policy at www.restorex360.in)
1. Applicability (Global Users Only — Not Valid in India)
This Global Refund Policy applies exclusively to users who:
✔ Are located outside the Republic of India, and
✔ Purchased RestoreX360 products through restorex360.com or authorized international resellers.
If you are located in India (Bharat):
❌ This Global Refund Policy does not apply
❌ You must follow the India-specific Refund Policy available at:
👉 www.restorex360.in
Any user:
Using an Indian payment method
Using an Indian billing address
Accessing from India
➡️ Automatically falls under the India Refund Policy, regardless of which website was used.
2. Digital Software – Non-Returnable Product
RestoreX360 licenses are:
Digital software products
Delivered instantly
Non-returnable
Non-cancellable
Once a product key is delivered through:
Website download
PDF/Excel document
Physical package
➡️ The transaction becomes final, non-refundable, and non-reversible.
This complies with EU Digital Content Directive, UK CRA 2015, and US FTC Digital Product Guidelines.
3. Trial Version Provided Before Purchase
RestoreX360 provides:
7-day full-function trial
30-day full-function trial
Users must evaluate software before purchasing.
Therefore, refunds cannot be requested for reasons such as:
“No longer needed”
“Bought the wrong product”
“Did not understand features”
“Expected different performance”
4. No Refund Policy (Global)
Refunds will not be issued under any of the following conditions:
4.1 After Product Key Delivery
Once a license key is delivered, the sale is final and non-refundable, regardless of:
Activation status
Whether the software was used
Whether the software met user expectations
4.2 Wrong Product Purchased
Refunds are not provided if:
The incorrect edition was selected
The user misunderstood the product
Hardware was incompatible
4.3 Price Differences
No refunds apply for differences between:
Dealer vs. website pricing
Promotional discounts
Seasonal offers
4.4 Technical Issues Caused by User Environment
Refunds are not issued for problems caused by:
Faulty, outdated, or incompatible hardware
Antivirus conflicts
OS corruption
Improper installation
Technical support is available, but refunds remain unavailable.
5. Purchases Through Resellers or Third Parties
If you purchased RestoreX360 through a:
Reseller
Distributor
Third-party website or marketplace
➡️ You must follow that seller’s refund policy.
RestoreX360 cannot issue refunds for licenses purchased outside restorex360.com.
6. Unauthorized Transactions
Users must provide:
Payment proof
Bank statements
Screenshots
RestoreX360 will verify whether a license was delivered, but the Company is not responsible for unauthorized transactions made through:
Third-party agents
Employees
Resellers
7. Software Misuse & License Violations
No refunds will be provided if a license is revoked due to:
Piracy
Key sharing
Crack attempts
Terms or EULA violations
Misuse of software
Deactivated licenses cannot be reactivated.
8. No Cooling-Off Period
By completing the purchase, you expressly request immediate delivery of the digital product and acknowledge that this waives any statutory cooling-off or cancellation rights under applicable international digital content laws.
9. Clarification About Subscription Products (If Any)
If RestoreX360 sells one-time lifetime licenses only, then no change is needed.
But if in the future you offer:
Auto-renewing subscriptions
Annual maintenance
Cloud add-ons
Then a clause must mention that subscription cancellations are not refunds.
8. Mandatory International Consumer Law Exceptions
Under international digital content laws (EU/UK):
Refunds are only possible if AND ONLY IF:
The user has NOT yet accessed or received the license key
The digital content has NOT been delivered
The user did NOT agree to immediate delivery
The user did NOT waive the right to cancel
Because RestoreX360 delivers the product key instantly:
➡️ Users automatically waive the cancellation right.
➡️ Refunds do not apply.
9. Chargeback Prevention Policy
By purchasing RestoreX360:
You agree not to file chargebacks after receiving the product key
Any chargeback filed after delivery will be considered fraudulent
The Company may:
Terminate your license
Block future purchases
Pursue legal recovery of losses
10. Jurisdiction (Global Users)
For all users outside India:
This Refund Policy is governed by the laws of Gujarat, India
Legal disputes must be filed in the courts of:
➡️ Rajkot, Gujarat, India
Indian users follow the India-specific jurisdiction.
11. Language of Agreement
If translated versions of this policy exist:
➡️ The English version prevails legally.
12. Limitation of Liability
RestoreX360’s liability regarding refund disputes is strictly limited to the amount paid for the product, and no consequential or indirect damages may be claimed.
13. Contact Information
For global refund inquiries (non-India only):
📩 support@restorex360.com
India-specific refund inquiries:
👉 www.restorex360.in
Legal inquiries:
📩 legal@restorex360.com
