Article ID: 139
Problem
You get the error message “Update MBR failed” during the setup of RestoreX360
Cause
RestoreX360 needs to update the computer’s MBR during setup, some applications such as anti-virus or drive encryption software could be preventing RestoreX360 to update the MBR.
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Solution
Check for software on your PC that could prevent RestoreX360 from updating the MBR, such as Anti-Virus software or drive encryption software. Disable the anti-virus software before setup RestoreX360 and re-enable it after setup.
If the problem continues, please send the setup log files to support@restorex360.com for technical assistance: