ISO/IEC 20000-1:2018 is the leading international IT Service Management System (SMS) standard, with the objective to ensure the quality of the IT services. It specifies requirements for an organisation to establish, implement, maintain, and continually improve a service management system, and it supports the management of the service life-cycle, including the planning, design, transition, delivery, and improvement of services to meet the service requirements and deliver value.
Applicable to – Design, development, and sales of software solutions focused on data protection. Windows protection and software security, including post-sales delivery, support, and service.
Valid Upto : 23-March-2028
